It seems as if 2019 has flown by in the blink of an eye. This is the time of the year we pause and reflect, analyze the year behind us and look ahead with great anticipation for the year to come. We consider what went well and look for the opportunity to set new goals. With that in mind, here’s a look at 2019 with VoiceLink Communications!
How Telephone Answering Services Can Help Your Business
When you have your own business there is always a never-ending list of tasks to get completed and it can be detrimental if you are unable to get to every phone call that comes through. With the help of telephone answering services, you can get help with providing around the clock customer service to handle all your calls on time, every time. Here are three different telephone answering plans that can help boost your business and help keep your customers happy.
Pro Tip: Give yourself the gift of better profits by hiring a telephone answering service! Never miss another call.
How to Improve Customer Communication Skills
Effective communication is one of the most important aspects of growing your business. Communication consists of actively listening, positive language, and respect for the customer’s feelings. The answers may seem simple but are very effective. There are many steps you can take toward having better communication skills in your company. The following list will help you to improve customer communication.
The Rules of Phone Etiquette
Picking up the phone can be a professional, personal, or casual exchange. In business contexts, it naturally follows that you’d want to keep your speech and behavior on the phone as professional as possible. Customers will definitely notice if you don’t treat them respectfully. Proper phone etiquette is crucial to a successful business. Let’s look at a few key principles to keep in mind for professional phone conversations.
Thanks for a great year, 2019!
The holiday season and the end of another year are always busy. However, it’s also a time for reflection on the recent past and planning for the future. VoiceLink is dedicated to improving ourselves in the new year, and we hope to pass that hope for improvement on to our clients!
What are your holiday plans? Let us know on Facebook and enjoy your time off!