Answering Service Blog
How to Use a Call Center Company to Accelerate Your Business Growth and Create a Culture of Exceptional Value
5 Benefits of a Professional Answering Service
Your business has a lot to handle to keep things running smoothly. From management to appointment scheduling and store opening and closing duties, answering all incoming phone calls could become a difficult task. A professional phone answering service brings...
Why Medical Offices Need Live On-Demand Answering Services
As a healthcare professional, your time is valuable, and sometimes you might get pulled in different directions between seeing to patients and making sure your medical office is running smoothly. [bctt tweet="A live on-demand medical answering service can take care...
COVID-19 Response: Our Business Continuity & Contingency Plan
In light of the current COVID-19 scare, we would like to update you on the measures we are taking to ensure service continuity. These are the contingency plans we are putting in place in the event of any emergency that may cause mass temporary office closings. Please...
Live On-Demand Answering Service for Small Business
On a busy day in a small business setting, the phone lines are most likely ringing non-stop and clients are eagerly waiting for an answer from overwhelmed staff. A live on-demand answering service can be of assistance to these small businesses. Your clients’ calls...
Virtual Receptionists: Answering Services for Lawyers
For attorneys, it’s nearly impossible to take a break and go through the phone calls that need to be responded to when there are so many other tasks on their plate already. A virtual receptionist can be the break that lawyers need to get client communications back in...
Dedicated Receptionist vs. Virtual Answering Service: What’s the Difference?
An in house receptionist comes in handy for call answering during business hours. Small business owners can benefit from virtual assistants to handle calls 24/7. What are some things to consider between a dedicated receptionist and virtual receptionist services? ...
4 Industries That Will Benefit from a Virtual Answering Service
Are you overwhelmed by the number of calls coming into your business? If you’re missing calls after business hours or because of occupied staff, you might be one of the industries that will benefit from a virtual answering service. [bctt tweet="From oil and gas...
3 Benefits of a Virtual Receptionist Service
When you’re running a business with the intention of quality customer service, you’ll want to make sure that each call is answered and customer questions are resolved over the phone. In some cases, calls coming into your business might be answered by the wrong person,...
Your Guide to Live Answering Services
In this busy day and age, phones are ringing left and right when business is making big strides. If you’re a business owner handling multiple phone calls a day and need calls answered after business hours, a live answering service will be the right solution. [bctt...