by siteadmin | Mar 29, 2019 | Customer Service, Services
Effective communication is one of the most important aspects of growing your business. Without a proper understanding between client and provider, the service being offered will not be sufficient. Communication consists of actively listening, positive language, and...
by siteadmin | Mar 22, 2019 | Customer Service, Live Answering Service, Live On-Demand, Small Business, Virtual Answering Service
The way customers are treated by a business is often what stands out in their minds the most. Your customers deserve the best service you can provide, and there are so many ways to leave a lasting impression. Not only does practicing great customer support go a long...
by siteadmin | Mar 15, 2019 | Customer Service
Imagine you call a business and boom, immediately, someone on the other end says “please hold” and then the elevator music begins. You don’t get a chance to say a word. We have all been there and it’s not a good feeling. Put yourself in their shoes–would you...
by siteadmin | Mar 8, 2019 | Small Business
Are you considering a phone answering service to help your business run more efficiently while also improving customer service satisfaction? You may have discovered that there are a number of benefits and services this industry offers. So which ones should you choose...
by siteadmin | Mar 1, 2019 | Live Answering Service, Small Business
As a business owner, you likely receive calls at all hours of the day and night. With your deep-rooted entrepreneurial spirit and passion for delivering results, you work hard to personally greet every caller. But soon you realize that some may fall through the cracks...