by siteadmin | Apr 15, 2022 | Automated Answering Service, Call Center, Call Screening, Receptionist, Services
When hiring an answering service, you must confirm if they offer call patching and transferring services. These are essential services you have to look for in an answering service that will handle your clients’ calls. You or your staff may be off location, and you...
by siteadmin | Dec 13, 2019 | Automated Answering Service, Call Screening, Holiday Season
Before visiting a business in person, potential customers tend to take two key steps. First, they look the business up online to look for reviews, browse menus or product lists, and generally learn about them. Second, they’ll call the business with a question or...
by siteadmin | Oct 25, 2019 | Automated Answering Service, Call Screening, Phone Security
Have you ever received a phone call from a random phone number? If you’re like most people, you’ve probably let the call go to voicemail thinking it was a scam. Unfortunately, you might be right. According to the Washington Post, almost half of the phone calls you...
by siteadmin | Oct 18, 2019 | Automated Answering Service, Call Screening, Industry Solutions
Unwanted phone calls can be hard to avoid sometimes. In a business setting, those calls can become more than just a nuisance when you’re seeking loyal clients. Instead of focusing on the needs of a customer, valuable time is spent with a random caller who isn’t...
