You may get overwhelmed by multiple incoming calls if you are a business owner who handles many clients. However, that’s where live, on-demand answering services come in handy to help. Many companies that want to grow have opted for the services and recorded tremendous growth. You can also take advantage of the services to succeed.
A live, on-demand answering service ensures that none of your incoming phone calls go unattended or missed. You will enjoy automated delivery options plus personal interaction with a friendly and professional live receptionist. In addition, live operators will answer your calls faster and professionally without delays.
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You can leverage your budget by taking advantage of the cost-effectiveness of on-demand answering services. Besides routing the most important phone calls to a live operator, live on-demand answering services eliminate the need to hire in-house receptionists to receive your incoming calls. Also, you’ll enjoy customized services.
The Best Features Combined for Success
When you use live, on-demand answering services, you’ll enjoy many features, such as your calls getting answered on the first ring by your company’s customized greeting.
The other features include:
- Priority and urgent callers get prompted to press “0” and get transferred to a live operator who will assist them accordingly.
- Additional live answering options, such as pressing specific digits for particular services. For instance, “Press 1 for a directory” or “Press 2 for operation hours.”
- Efficient, high-quality, and professional customer services
Solutions for a Variety of Industries
The best thing about live on-demand answering services is that they can be customized to suit your industry. The services are available for many industries, including HVAC/R, plumbing, electrical, non-profits, small businesses, energy, real estate, and property management. VoiceLink can customize the services to match your industry’s needs.
Choosing Live Virtual Answering Services
If you are searching for an answering service that can help you save money and deliver excellent customer service, consider investing in live, on-demand answering services. However, the most vital part is hiring a company that offers professional receptionist services to handle your business calls. Thankfully, VoiceLink Communications can help assist you.
Contact us for reliable answering services for contractors and small businesses.