Live Answering Service in Houston, TX.

Custom Answering Services that Surpass Conventional Voicemail.

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Benefits of Live Answering Services in Houston, TX.

Whether you own a small business that needs to present a big business image or you represent a corporate entity that needs things done right every time, we will help you design a custom solution to fit your needs; including scripting, call screening, call processing, message delivery and quality control.

Personalized Greetings

Staff trained specifically for your industry to personally greet every caller.

After-Hour Calls

Never miss a priority phone call again! Calls will be answered after regular business hours.

Automated Delivery

A host of automated delivery features to boost efficiency, ensure quality, and reduce costs.

Live On-Demand

ANSWERING SERVICES

The perfect solution for any business requiring a live receptionist on standby. You get all of our automated delivery options plus the personal touch of a professional and friendly live operator.

Virtual

ANSWERING SERVICES

Designed for the budget-minded professional who needs a more dependable alternative to simple voicemail for important phone calls. Virtual answering is a cost-effective and feature-rich service.

Call Center FAQs

Why Should I Outsource My Calls?

Outsourcing your calls to our friendly and helpful telephone receptionists will give you the opportunity to offer a higher level of customer service. No matter how big or small your company or practice is, missed calls can cause delays in service and greatly affect your retention rate. Live, Live On-Demand and Virtual answering services are both economical and efficient.

Does Your Call Center Know My Industry?

At VoiceLink Communications, our telephone greeters have worked with Houston businesses in many industries including oil and gas, healthcare, nonprofit, real estate, equine veterinary as well as many other small businesses in the area. No matter the industry, our team is highly skilled in learning your business and answering your calls the way you want them to be answered. Choose your industry from the Industry Solutions menu above to learn more.

Which Type of Answering Service is Right for My Business?

VoiceLink Communications offers live answering service, live on demand answering services, and virtual answering services. Your best option depends on customization needs and your call handling specifications. If you’re not sure which service best fits your business, give us a call. We can help you select the option that will best suit your business objectives.

We Work with Companies You Know

VOICELINK REVIEWS

Find out what other businesses are saying about our personalized answering services.

We have been using VoiceLink for over 20 years! Their service is excellent, prompt and they are always so courteous and respectful towards our patients. If one of the doctors for whatever reason does not get the call, VoiceLink does not drop the ball – they will keep paging us until they get a doctor to respond. We highly recommend VoiceLink to anyone who makes patient care their top priority.

Hans Schleicher, DDS

VoiceLink Communications

5

2018-03-28T01:53:21-05:00

Hans Schleicher, DDS

We have been using VoiceLink for over 20 years! Their service is excellent, prompt and they are always so courteous and respectful towards our patients. If one of the doctors for whatever reason does not get the call, VoiceLink does not drop the ball – they will keep paging us until they get a doctor to respond. We highly recommend VoiceLink to anyone who makes patient care their top priority.

https://www.houstonansweringservices.com/blog/testimonials/234/

Houston, if you are looking for an answering service that will bend over backwards to get the job done, you have found the right answering service. The staff at VoiceLink Communications are courteous, reliable, fast acting and accommodating.

Miranda Sliter

VoiceLink Communications

5

2018-03-28T01:55:08-05:00

Miranda Sliter

Houston, if you are looking for an answering service that will bend over backwards to get the job done, you have found the right answering service. The staff at VoiceLink Communications are courteous, reliable, fast acting and accommodating.

https://www.houstonansweringservices.com/blog/testimonials/236/

VoiceLink Communications is outstanding for prompt and courteous customer service. You guys really are awesome!!!

Maria Espinoza, Best Plumbing

VoiceLink Communications

5

2018-03-28T01:54:10-05:00

Maria Espinoza, Best Plumbing

VoiceLink Communications is outstanding for prompt and courteous customer service. You guys really are awesome!!!

https://www.houstonansweringservices.com/blog/testimonials/235/

5

3

VoiceLink Communications

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VoiceLink Communications

1934 West Gray St. #340 Houston Texas 77019

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