Live Answering Service

Live Answering Service

When each and every call should be personally greeted and managed by a professional receptionist Live Answer is the solution.

Our staff will be specifically trained on your business and service requirements and will personally represent your company professionally and consistently, so that your most important calls are delivered to the right person, at the right time, every time.

 

Live Answer Delivery & Features

Whether you own a small business that needs to present a big business image or you represent a corporate entity that needs things done right every time, we will help you design a custom solution to fit your needs; including scripting, call screening, call processing, message delivery and quality control. We will also provide you with a host of automated delivery features at no additional charge.

AUTOMATED DELIVERY FEATURES

Our Live Service includes a host of automated delivery features to increase efficiency, ensure quality, and maximize cost-effectiveness.

  • SMS Text Messaging
  • Email Delivery
  • Fax Delivery
  • Call Patching
  • Messages Recorded and Archived
  • Website Interphase

COMMON LIVE ANSWER APPLICATIONS

  • Managing after-hour emergency and priority calls
  • Outsourcing receptionist duties
  • Handling overflow calls
  • Processing inbound sales calls
  • Help Desk
  • Emergency Hotline
  • Employee Assistance Line
  • Order Entry
  • Live Webchat

We have been using VoiceLink for over 20 years!  Their service is excellent, prompt and they are always so courteous and respectful towards our patients.  If one of the doctors for whatever reason does not get the call,  VoiceLink does not drop the ball – they will keep paging us until they get a doctor to respond.  We highly recommend VoiceLink to anyone who makes patient care their top priority.

Hans Schleicher, DDS

5.0
2018-03-28T01:53:21+00:00

Hans Schleicher, DDS

We have been using VoiceLink for over 20 years!  Their service is excellent, prompt and they are always so courteous and respectful towards our patients.  If one of the doctors for whatever reason does not get the call,  VoiceLink does not drop the ball – they will keep paging us until they get a doctor to respond.  We highly recommend VoiceLink to anyone who makes patient care their top priority.

Houston, if you are looking for an answering service that will bend over backwards to get the job done, you have found the right answering service. The staff at VoiceLink Communications are courteous, reliable, fast acting and accommodating.

Miranda Sliter

5.0
2018-03-28T01:55:08+00:00

Miranda Sliter

Houston, if you are looking for an answering service that will bend over backwards to get the job done, you have found the right answering service. The staff at VoiceLink Communications are courteous, reliable, fast acting and accommodating.

VoiceLink Communications is outstanding for prompt and courteous customer service.  You guys really are awesome!!!

Maria Espinoza, Best Plumbing

5.0
2018-03-28T01:54:10+00:00

Maria Espinoza, Best Plumbing

VoiceLink Communications is outstanding for prompt and courteous customer service.  You guys really are awesome!!!
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Request a callback

Call us today and see how affordable a truly dependable service can be. Not sure if an answering service solution is right for you? Ask about our FREE trial period.

Call: 713-942-1600

Or fill out the form for a hassle-free quote.