Live Answering Service
When each and every call should be personally greeted and managed by a professional receptionist Live Answer is the solution.
Our staff will be specifically trained on your business and service requirements and will personally represent your company professionally and consistently, so that your most important calls are delivered to the right person, at the right time, every time.
Live Answer Delivery & Features
Whether you own a small business that needs to present a big business image or you represent a corporate entity that needs things done right every time, we will help you design a custom solution to fit your needs; including scripting, call screening, call processing, message delivery and quality control. We will also provide you with a host of automated delivery features at no additional charge.
AUTOMATED DELIVERY FEATURES
Our Live Service includes a host of automated delivery features to increase efficiency, ensure quality, and maximize cost-effectiveness.
- SMS Text Messaging
- Email Delivery
- Fax Delivery
- Call Patching
- Messages Recorded and Archived
- Website Interphase
COMMON LIVE ANSWER APPLICATIONS
- Managing after-hour emergency and priority calls
- Outsourcing receptionist duties
- Handling overflow calls
- Processing inbound sales calls
- Help Desk
- Emergency Hotline
- Employee Assistance Line
- Order Entry
- Live Webchat
Hans Schleicher, DDS
Maria Espinoza, Best Plumbing