ANSWERING SERVICES FOR ELECTRICAL CONTRACTORS

With over 30 years of experience working with Electrical Contractors, we know and understand the specific requirements for managing after-hour service calls; the trick is to make sure your most important calls are delivered to the right person at the right time and routine calls are held for the office to re-open. It sounds simple but doing it consistently day after day and year after year can be challenging and mistakes can be costly. We’ll work closely with your team to ensure your service calls are always managed according to your exact instructions and standards.

Service Features Include:

•  24-hour Inbound Call Management
• On Call Schedule Management
• Service Tech Dispatching and Escalation
• Service Calls Recorded and Logged
• Front Desk and Over-flow Call Management
• Bi-lingual Operators Available
• Personal and Responsive Customer Service
• Flexible Rate Plans

ASK ABOUT OUR SPECIAL OFFER FOR IEC MEMBERS!