Important phone calls can come to your business at any time, bringing potential customers. As a business owner, your schedule is likely busy with duties to respond to, making it difficult to catch each call that comes through. Fortunately, you can have repeated calls answered in a timely manner every single time and still stay focused on the priorities of your growing business.
If you’re tired of missing important phone calls and losing potential customers, an answering service is a perfect solution for your business. Go about managing the responsibilities of your company without sacrificing customer service. Find an answering service solution that best suits your business’s needs!
Virtual Answering Service
A virtual receptionist is like your voicemail but better. You’ll be notified when important calls come in for your virtual receptionist to answer. Important callers can be transferred directly to you, ensuring a better customer experience. This is a great option for businesses that receive many important and even emergency phone calls. Get notified promptly so that you can make sure someone is always available for the people you serve when they need help most.
On-Demand Answering Service
An on-demand live answering service offers automated delivery options plus the personal touch of a professional and friendly live operator. Your most important incoming calls will be routed to a live operator who has been trained to provide the highest quality of customer service. With an on-demand service, your business’s response time performance will improve greatly, with calls being answered on the first ring.
Pro Tip: An on-demand answering service provides the perfect balance of automated and live call responses. For a small business owner, this is a great way to provide excellent customer service on a budget.
Live Answering Service
Your business will greatly benefit from a live answering service if you need a reliable receptionist who will give prospective customers thorough answers to their questions. A live answering service includes scripting for specifically trained staff to ensure proper representation of your company in a personalized manner. Your customers will receive a friendly greeting and professional customer service each time they call your business, allowing you to focus on managing the growth of your company.
No More Missed Calls
Missing important calls, especially in a small business setting, can cause a loss of prospective clients. Don’t send those clients to another business simply because their call was missed–get a reliable answering service and watch revenue soar!
Join the conversation to learn more about how answering services can boost your business’s productivity and growth.