by siteadmin | Apr 15, 2022 | Automated Answering Service, Call Center, Call Screening, Receptionist, Services
When hiring an answering service, you must confirm if they offer call patching and transferring services. These are essential services you have to look for in an answering service that will handle your clients’ calls. You or your staff may be off location, and you...
by siteadmin | Feb 25, 2022 | Customer Service, Live Answering Service, Live On-Demand, Receptionist, Virtual Answering Service
Ever wondered, “What is a receptionist?” Well, a receptionist is the first person who often interacts or talks to customers visiting or contacting your business. How they talk to your clients can influence your business performance. Since the receptionist’s role is...