by siteadmin | Apr 29, 2022 | Call Center, Live Answering Service
When investing in a call answering service, you need to compare answering services to get the best deal. Many answering services claim to be the best, making it even more difficult to pick the best answering service for your business. The good news is that this guide...
by siteadmin | Apr 22, 2022 | Call Center, HVAC/R, Live Answering Service, Technician Answering Service, Virtual Answering Service
An HVAC answering service is an indispensable requirement for any HVAC/R company that wants to grow. Homeowners can call you to install, repair, and maintain their heating, ventilation, air conditioning, and refrigeration systems, especially during peak seasons. That...
by siteadmin | Apr 15, 2022 | Automated Answering Service, Call Center, Call Screening, Receptionist, Services
When hiring an answering service, you must confirm if they offer call patching and transferring services. These are essential services you have to look for in an answering service that will handle your clients’ calls. You or your staff may be off location, and you...
by siteadmin | Apr 8, 2022 | Healthcare, Phone Security
If you own a hospital or healthcare center, you need to invest in a HIPAA-compliant answering service to protect your patients’ data. Any practitioner in the healthcare industry has the mandate to protect patient health information (PHI). So, when you pass the mantle...
by siteadmin | Apr 1, 2022 | Call Center, Customer Service, Industry Solutions, Live Answering Service, Live On-Demand, Virtual Answering Service
Finding the best company to handle all the incoming calls in your business can be tricky when you don’t know how to choose an answering service. On the other hand, you don’t want to hire a company that will ruin your brand and reputation. The good news is that this...