by siteadmin | Aug 28, 2020 | Automated Answering Service, Live Answering Service
Attracting new customers can cost up to five times as much as it does to keep an existing customer base. One of the keys to retaining existing customers is by providing friendly customer service, whenever and wherever the customer may need it. Looking to improve your...
by siteadmin | Aug 21, 2020 | Work at Home
Many businesses are making the switch to working remotely during the era of COVID-19. While the idea of working from home can seem like a dream, it will take some work and getting used to it. If you’re working from home full time, try the following tips for a great...
by siteadmin | Aug 14, 2020 | Contingency Plan, Coronavirus, Customer Service
During the coronavirus pandemic, many small businesses are finding it difficult to increase customer awareness. It’s during this time that businesses should focus on providing a great customer experience with their products and services. How can you improve your...
by siteadmin | Aug 7, 2020 | Contingency Plan, Coronavirus
Public health officials are requesting the general public to stay at home and wear personal protective equipment (PPE) when going out for essentials. While this is protecting people and saving lives, many supply chains, coffee shops, and other small businesses are...
