Unwanted phone calls can be hard to avoid sometimes. In a business setting, those calls can become more than just a nuisance when you’re seeking loyal clients. Instead of focusing on the needs of a customer, valuable time is spent with a random caller who isn’t interested in the business. That’s where a call screening service can help. 

When you check the caller id on your phone or have a caller go through a list of automated options, you’re screening a call. In business, you receive a number of different phone calls on a daily basis and it’s important to have a way to assist all of them. With a call screening service, you don’t miss any important phone calls and can ignore the spam calls. Curious about what call screening can do for your particular industry? Let’s take a look. 

Catching every phone call can be difficult in the midst of running a business. Stay ahead of the game with a call screening service! Share on X

Small Business Owners

When you’re starting up a business, it can be difficult to see which incoming calls are going to be potential clients and which ones are wasting time and money. From spam calls to customer service issues, having one person handle all of the incoming calls is overwhelming in a small business. If more than one call is received at the same time, you’ll miss phone calls and find yourself dealing with frustrated customers. A call answering service grants you the ability to screen those calls and manage future ones to give the important ones your undivided attention.

Real Estate Agents

In the business of real estate, a large amount of time is spent away from the office and on the location of properties. With the use of a call screening service, real estate agents can spend more time meeting with buyers and sellers instead of missing out on opportunities. This ensures that important calls aren’t sent to voicemail and are responded to in a timely manner. 

Pro Tip: Customize your personal greeting by including your company’s slogan or contact information in the first few lines for the benefit of new contacts.

Healthcare Providers

In an emergency, patients should be able to get the help they need when they need it. Call screening benefits healthcare providers by providing real-time assistance and directing patients to the care they need. This allows doctors to spend their time caring for their patients instead of answering questions about billing or other low-priority situations. However, remember that no answering service replaces emergency services. Healthcare providers should always include a recorded message such as the following: “If this is a medical emergency, hang up and dial 911 or go to the nearest emergency room.”

Streamline Your Communications with Call Screening

Is your business experiencing unwanted calls? Would you rather have a virtual assistant answer which specific times your business is open? For nonprofits to energy industries and everyone in between, a call screening service can eliminate issues and save valuable time. 

Contact us today with more information on all of the call screening features available for your business.