by siteadmin | Sep 6, 2019 | Customer Service, Industry Solutions, Live Answering Service
Businesses of all types can benefit from an answering service to handle the multitude of daily phone calls and keep things running. However, not all answering services are created equal. If your provider is causing more problems for you or just not doing their job, it...
by siteadmin | Aug 30, 2019 | Customer Service, Virtual Answering Service
When your customers call and leave a message, their experience can significantly influence their view of your business. From navigating a menu to hearing a prerecorded business voicemail greeting, they’ll take note of how simple and professional their experience was....
by siteadmin | Aug 23, 2019 | Customer Service, Services, Virtual Answering Service
Most business owners are familiar with the convention of having an onsite receptionist to answer phone calls and take messages. For a while, this system worked just fine. But now, as people increasingly call a business before visiting, your poor receptionist can be...
by siteadmin | Aug 16, 2019 | Industry Solutions, Services
For a lot of business owners, keeping things in-house as much as possible is their general preference. Small business owners can be especially vulnerable to this attitude. After all, what’s the point of running your own business if you depend on someone else for...
by siteadmin | Aug 9, 2019 | All
Picking up the phone can be a professional, personal, or casual exchange. In business contexts, it naturally follows that you’d want to keep your speech and behavior on the phone as professional as possible. Customers will definitely notice if you don’t treat them...
