by siteadmin | Jan 3, 2020 | Communication, Customer Service
It’s never a bad time to improve your communication skills, why not set some goals for the new year? We communicate daily at our jobs, going to the store, and with our families and friends at gatherings. When it comes to customer service, it’s best to know how to...
by siteadmin | Dec 20, 2019 | Company News, Holiday Season
It seems as if 2019 has flown by in the blink of an eye. This is the time of the year we pause and reflect, analyze the year behind us and look ahead with great anticipation for the year to come. We consider what went well and look for the opportunity to set new...
by siteadmin | Dec 13, 2019 | Automated Answering Service, Call Screening, Holiday Season
Before visiting a business in person, potential customers tend to take two key steps. First, they look the business up online to look for reviews, browse menus or product lists, and generally learn about them. Second, they’ll call the business with a question or...
by siteadmin | Dec 6, 2019 | Careers, Communication, Company News
If you’re looking for a place to work, you understand how challenging the world of job hunting is. And once you’re able to land an interview, you face a new challenge: questions that sometimes seem confusing or not entirely relevant. How can you navigate the strange...
by siteadmin | Nov 22, 2019 | Company News, Holiday Season
Whether you’re new to VoiceLink Communications or you’ve been with us for a while, we want to wish you a happy Thanksgiving! It’s time to take time off work, enjoy a great meal, and spend time with your family. What are you thankful for this year? Here’s what the team...